Pass the Security Check, and then enter your alternative details.Email is the best one to choose, but Mobile and Username also work fine. Here we will essentially be creating a secondary sign-in method.We will want to fill in a secondary field for either Username, Email, or Mobile, which are all likely blank if you created your account with an associated account. You will see multiple options, Username, Email, Mobile, and several “associated accounts” including Facebook, Google, Game Center, etc.Visit this webpage and then log in using your Genshin Impact account details. You will want to visit the Mihoyo Account Safety Settings page in your browser.So, follow these steps to create a second sign-in method for your Genshin Impact account… Plus, if you ever encounter this problem again, a secondary sign-in method should help you out.
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Related: Genshin Impact's Co-Op Mode Really Needs Some Adjustments Creating A Second Sign-In Method For Genshin ImpactĪs I mentioned, it seems certain login methods are the main reason for this issue today, and while these problems may be rectified in the near future, it’s best to create a second sign-in method, and for multiple reasons.įor one, if you’re using a Game Center ID on iOS, or a Google Account on Android, then you will not be able to use these sign in methods if you ever try to play Genshin Impact on PC - which is a pretty good experience if you haven’t tried it yet. In this guide I’m going to run you through how I solved this issue, and what you should do when struck by this problem in the future. Basically, I’m assuming that Mihoyo’s account systems are having some trouble with Google Account logins right now, and likely other login methods such as Facebook, Twitter, and iOS Game Center ID.